Faq

Before you start investing, read our FAQ to learn more about our program and about the opportunities that it can bring you.
About company
What is Mido Finance?

This is an investment company that has been working on the cryptocurrency market for a long time and earns from the various opportunities that cryptocurrency gives. Within the framework of a single ecosystem, we have combined a trading platform with the lending and the NFT market. Only the most modern and profitable destinations are united in one place. We provide the most profitable opportunities for all our clients and liquidity providers and make them accessible to everyone.

Are you а legitimate company?

Yes, Mido Finance is an official company registered in New Zealand. You can find information about company registration on this page https://mido-finance.com/legalinformation.

How long has the platform been working?

The company has been working since 14th day of February 2020.

Technical questions
How can I join Mido? Is it free?

Registration in our program is free. Anyone can create an account in our program.To participate in our program, go through a simple registration procedure https://mido-finance.com/auth/recover.A letter with a link to reset your password will be sent to the email address specified during registration.

How do I change my password?

You can change the password in your personal account in the section `SETTINGS` - `CHANGE PASSWORD` https://mido-finance.com/settings/password.If you have any questions or problems, contact the support service.

Can I create multiple accounts?

Creating multiple accounts is strictly prohibited. All identified multiple accounts will be blocked.

Residents of which country can participate in the program?

We cannot accept investments from residents of countries in which the legal status of the cryptocurrency is not clearly defined by law. If you are a resident of such a country, then when you try to top up your balance or open a deposit, you will receive a warning. Please don't try to use a proxy or VPN to bypass this prohibition, this may lead to your account being blocked by the security system. Our lawyers are working on this issue and in the near future we will find legal ways to receive investments from residents of such countries.

How can I protect my account?

Don't under any circumstances enter your account information on third-party sites. We have only one official website https://mido-finance.com/.Only provide your username and email address to Mido technical support when necessary. Never give your account password to anyone, the technical support service never asks for your password. For more secure account protection, use Google Authenticator 2FA.

How can I install GOOGLE AUTHENTICATOR 2FA protection?

You need to go to the `Settings` Section of 2-FACTOR GOOGLE AUTHENTICATOR. It contains the key that you need to enter in the Google Authenticator app (download Google Play) or simply scan the QR code. Then, in the `Code from the app` field, you need to enter the code displayed in the GOOGLE AUTHENTICATOR app. Next, click `Enable 2FA`.

What is the company's working hours?

Our platform is open 24 hours a day, 7 days a week. All operations are performed automatically. With the exception of the withdrawal of funds, this operation is performed manually by specialists of the financial department. You can read more about withdrawing funds in the corresponding section of the FAQ. From December 25 to January 15, the employees of the company have Christmas holidays, therefore, the accrual of funds and payments during the specified period are not made.

What social networks do you have?

All of our groups and social media channels are listed on the homepage of the website. We have no other accounts.

Investments
What e-currencies do you accept?

We accept cryptocurrencies: Bitcoin, Ethereum, Litecoin, USDT TRC-20. In the future, as the project develops, we will add new cryptocurrencies and means of payment. Read our news and updates carefully.

How can I make a deposit?

To make a deposit, go to the `REPLENISHMENT` section of your personal account, select the required currency and follow the instructions. After the money appears on the balance of the platform, go to the `DEPOSIT` tab, select the currency, the amount of the deposit and the investment plan you are interested in. After that, the active deposit will instantly appear in the `INVESTMENTS` tab.

After replenishing the balance, how quickly will the funds be credited to the platform account?

The speed of replenishment does not depend on us. It usually takes from a few minutes to several hours if you specify a low commission during the transaction. As soon as your transaction receives the required number of confirmations in the blockchain and the money arrives in our wallet, the platform balance will be automatically updated.

What is the minimum / maximum amount allowed to invest?

The amount of the minimum and maximum investment depends on the specific investment plan and dynamically changes depending on the rate of a particular cryptocurrency. You can find out the current values in your personal account in the `Deposit` tab by selecting the cryptocurrency you are interested in and the investment plan. At the moment, the minimum investment amount is: Bitcoin - 0.001 BTC / Ethereum - 0.02 ETH / Litecoin - 0.30 LTC / USDT TRC-20 - 50.00 USDT.

Can I make numerous deposits simultaneously?

We have only one limitation - on the investment plan `Minimum`, you can open a deposit only once, you will not be able to reuse this investment plan. On all other investment plans, you can open any number of deposits in any cryptocurrency.

Can profits be reinvested?

You can open new deposits directly from the balance of the platform. You cannot add funds to an active deposit.

How to withdraw money?

To withdraw funds, first of all, you need to specify the wallet number of the cryptocurrency you are using. This can be done in your personal account in the `SETTINGS` - `WALLETS` section. After that, go to the `WITHDRAW` tab, select the cryptocurrency and specify the amount you want to withdraw.

What is the minimum withdrawal amount?

The minimum withdrawal amount dynamically changes depending on the rate of a particular cryptocurrency and is currently: Bitcoin - 0.001 BTC / Ethereum - 0.02 ETH / Litecoin - 0.01 LTC / USDT TRC-20 - 10.00 USDT.

How quickly will the money be credited to my wallet after the withdrawal of funds?

Withdrawal of funds is carried out manually. After you create a withdrawal request, it must be verified by the security and finance department. The maximum approval time for your withdrawal request is 96 hours. Withdrawals are made only on business days, from Monday to Friday. Withdrawals will not be made during the Christmas holidays from December 25 to January 15. After your request is approved, the funds will be sent to your wallet. Depending on the type of cryptocurrency and the workload of a particular blockchain, this can take from a minute to several hours.

Do you have any hidden fees?

We have no hidden fees. When replenishing the platform balance, you will pay only the standard transaction fee for the cryptocurrency in which you replenish the balance. And when you withdraw funds, you will receive exactly as much money as you will withdraw, we will pay the fee for the withdrawal transaction.

How do lot rates work?

Lots provide additional and most profitable investment opportunities. Carefully follow our news to know about lots and their conditions. All the conditions of the lots are different and random.

How often do new lots appear?

Lots appear randomly, so keep an eye on new lots and our news.

Is it possible to close an investment plan ahead of schedule?

Each investment is a set of complex financial transactions, each of which has its own term of work, and due to this, a guaranteed profit is achieved. Therefore, it is impossible to complete the investment plan ahead of schedule.

If I made a mistake with choosing an investment plan, is it possible to change it to another one?

The platform works in automatic mode and after choosing an investment plan, there is no way to change it. Therefore, carefully study the terms of each investment plan and make an informed choice.

Affiliate program
How to participate in the affiliate program?

You just need to register on our platform and share your referral link with your partners. More details about the affiliate program can be found on this page https://mido-finance.com/partners.

Can I receive affiliate rewards without my own deposit?

Yes, any registered user can receive an affiliate reward.

How will I receive my referral commission?

As soon as the investor you invited makes a deposit, you will receive a referral reward directly to the platform balance.

How to get my referral link?

Go to the `PARTNERS` tab of your personal account.

What is a career bonus and how to get it?

These are the terms of the affiliate program. Attract new investors, increase the turnover of your structure in order to increase your partner status and receive more referral rewards and bonuses for reaching new levels of the career ladder.